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Remote Customer Service Representative Salary

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Your job may entail fielding complaints, providing details about the services or products your organization offers, and being able to work independently and with minimal supervision. By and large, you’ll earn more as an employee, particularly when factoring in the value of benefits. The contract positions are advisable only when flexibility is your primary goal. If you’re considering a customer service job that pays by the minute, be sure to read the contract and see if it has these safeguards. AAA recently acquired SAFE Security, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.

how much do remote customer service reps make

Many industries offer remote customer service agent positions, including retail, government, financial services, call centers, and insurance. In addition to offering remote options, employers hiring for remote customer service jobs often offer part-time and flexible schedule options. LiveOps also pays representatives by the minute — and commonly by the productive minute. However, customer service representatives are generally not given any guarantee of minimum pay, so you may not earn anything if the call center is slow during your shift.

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But employee positions typically pay better, come with benefits, and still allow working from home. If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies become increasingly global and need to staff help centers 24/7. Aside from being technology proficient, a remote customer service agent may be required to have very specific technology, depending on the employer’s needs. We’ve highlighted several of those below, starting with three companies that will hire you as an employee and pay for benefits.

The Smart Home Specialist is responsible for ensuring our Members receive an outstanding member experience. This position will support Member Experience, Scheduling or Monitoring. We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do. We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

What is the Pay by Experience Level for Customer Service Representative (CSR)s?

Being a remote customer service agent, versus dealing with customers in person, adds another layer to the mix when you’re interacting via the computer or over the phone. Employees, meanwhile, give up some of the freedom that can make these jobs attractive. Some companies require reps to be available 40 hours or more every week, for example.

That’s because there are two ways to hire customer service reps — as employees or as freelancers. However, they often have to deal with unattractive contract terms that could cause them to get paid for only a portion of the time they work. If you’re willing to take any customer service job, you’ll have no trouble finding work.

Customer Service Representative I Salary by Global Country

What’s more, the work schedules at many companies hiring for remote customer service agent positions can offer fantastic flexibility. Therein lies the appeal for many job seekers; not to what is remote customer service mention that, in many cases, on-the-job training is provided, so little or no experience is needed. TTEC hires both full-time and part-time workers to provide customer service and sales.